Best Help Desk Products in 2024

SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management

Try for free paid Free Trial

Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

freemium $15.0 / Monthly (Small)

Help Scout is a simple, straightforward way to provide excellent support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

The platform for exceptional customer service at scale.

Industry's first context-aware Helpdesk Software

freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

paid Free Trial $20.0 / Monthly (1 agent)

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

A messaging app that helps you grow your business.