Software Alternatives, Accelerators & Startups

Top 15 Help Desk Products of Jan 8

Zendesk Zoho Desk Freshdesk LiveAgent Tiledesk
The top products in this round are Zendesk, Zoho Desk, Freshdesk, LiveAgent, and Tiledesk. 60 experts took part in this round, and 276 promo selections decided the top products. You can learn more how SaaSHub Experts works.
  1. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support

    Nominated by: SSuiteSoftware, ambeteco, 23sergej and 17 more

    Promoted by: aedbx, jobicy, Onlyfarms and 40 more

    User avatar

    great app used it before..

    User avatar

    Zendesk is widely known and I've heard great things about them

  2. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support

    Nominated by: YanaV, donyassine, vinayakn77 and 5 more

    Promoted by: aedbx, jobicy, Onlyfarms and 39 more

    User avatar

    Industry's first context-aware Helpdesk Software.

  3. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Customer Service #Help Desk And Ticketing

    Nominated by: SSuiteSoftware, freerdphosting, ambeteco and 6 more

    Promoted by: jobicy, wpbooknetic, echolon and 31 more

    User avatar

    It works like a fresh desk for all new and old support tickets.

  4. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $15.0 / Monthly (Small)

    #Help Desk #Help Desk And Ticketing #Live Chat

    Nominated by: kayber, iptvserviceuk, Replyaibot and 4 more

    Promoted by: Onlyfarms, wpbooknetic, Fynlo and 22 more

  5. Maximize support capacity, save on costs, and elevate customer conversations across platforms with AI Agents – no technical skills required! Open Source Alternative to Intercom, Tidio, Landbot, and Voiceflow.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • €15.0 / Monthly ("Basic", "1 seat", "5 Chatbots", " 2,000,000 AI Tokens")

    #Customer Service #Lead Generation #Customer Support

    Nominated by: System

    Promoted by: gauravverma20, Upvoit, Netcapz and 11 more

Top Experts

Thanks to everyone that took part in this round. The experts that helped decide the top products - you are amazing!

Leaderboard

#
Expert
Points
1
guessandmatch 409
2
Pneumatic 409
3
23sergej 367
4
Openitcockpit 367
5
YanaV 359
6
TestDev 359
7
Upvoit 338
8
SoftwareIdeasModeler 338
9
ambeteco 333
10
alex_wpmc 331
11
gopinath-31 331
12
Voyced 331
13
nelushaw 331
14
constant-telary 331
15
Testiny 312
16
ixdev 312
17
Netcapz 310
18
Billout-app 310
19
jobicy 304
20
txtran 291
21
Ugisaa 290
22
Partylabz 276
23
echolon 276
24
colinbrown 276
25
wpbooknetic 270
26
BookNotification 265
27
Teamopipe 260
28
crappyfarm 255
29
Headbidder 255
30
Onlyfarms 255

All Nominated Products

These were nominated but did not make it to the top 5.
  1. 6

    HelpJuice

    Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

    Nominated by: StanBright

    Promoted by: jobicy, gauravverma20, Frank-Lin and 11 more

    HelpJuice
  2. 7

    Front

    The platform for exceptional customer service at scale.

    Nominated by: Neurofit

    Promoted by: aedbx, gauravverma20, Frank-Lin and 9 more

    Front
  3. 8

    JitBit Helpdesk

    JitBit is a web-based help desk and ticketing software solution

    Nominated by: Jitbit-helpdesk, StanBright, ErikasMalisauskas and 1 more

    Promoted by: gauravverma20, Frank-Lin, ixdev and 5 more

    JitBit Helpdesk
  4. 9

    PHPKB

    PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.

    Nominated by: Voyced

    Promoted by: gopinath-31, Frank-Lin, Guillaume_De and 4 more

    PHPKB
  5. 10

    Tidio

    Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

    Nominated by: txtran, alex_wpmc and 3 more

    Promoted by: Netcapz, Testiny, alex_wpmc and 8 more

    Tidio
  6. 11

    Wali.Chat

    Multi-Agent AI-powered Chat for WhatsApp with built-in CRM, contacts syncing, Team management, Campaigns and API. Get started for free!

    Nominated by: SSuiteSoftware

    Promoted by: aedbx, wpbooknetic, Dataqueue-voicehub and 13 more

    Wali.Chat
  7. 12

    EcholoN

    Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

    Nominated by: echolon, bulldoglocksmithing, _Kate

    Promoted by: aedbx, echolon, totalpaintnz and 7 more

    EcholoN
  8. 13

    LLMOps.Space

    Curated resources related to deploying LLMs into production.

    Nominated by: kloudmate

    Promoted by: Dataqueue-voicehub, Frank-Lin, freerdphosting and 6 more

    LLMOps.Space
  9. 14

    JustReply AI

    Elevate your customer support game with JustReply, the Slack-integrated tool that transforms your team into customer support superheroes.

    Nominated by: Justreply-ai, aarnii, superfanshare and 2 more

    Promoted by: Fynlo, NVSTly, Dataqueue-voicehub and 10 more

    JustReply AI
  10. 15

    Desk.Help

    Ready-to-use Help Desk software! Empower your customers with instant support and minimal setup.

    Nominated by: Desk-help, SSuiteSoftware

    Promoted by: jobicy, wpbooknetic, NVSTly and 15 more

    Desk.Help

Previous Rounds

This round finished on January 08, 2025.

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