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Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.
Some of the top features or benefits of Freshdesk are: User-Friendly Interface, Comprehensive Feature Set, Multi-Channel Support, Customizable, Scalability, and Reliable Support. You can visit the info page to learn more.
Best Freshdesk Alternatives & Competitors in 2024
The best Freshdesk alternatives based on verified products, community votes, reviews and other factors.
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Open-Source Alternatives.
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Try for freeLive Customer Support Chat for SaaS Companies
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/zendesk-alternativesZendesk is a beautiful, lightweight help-desk solution.
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/liveagent-alternativesLiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
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/intercom-alternativesIntercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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/helpscout-alternativesHelp Scout is a simple, straightforward way to provide excellent support
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/zoho-desk-alternativesIndustry's first context-aware Helpdesk Software
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/salesforce-service-cloud-alternativesService Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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/front-alternativesThe platform for exceptional customer service at scale.
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/livechat-alternativesLiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
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/tawk-to-alternativestawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
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/kayako-alternativesHelp Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
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/groovehq-alternativesA new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
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/gorgias-alternativesGorgias is a helpdesk built to provide great support at scale.
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/osticket-alternativesosTicket is a widely-used open source support ticket system.
Freshdesk discussion
It works like a fresh desk for all new and old support tickets.