Best Salesforce Service Cloud Alternatives & Competitors in 2024

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

Try for free freemium €5000.0 / One-off (5 User)

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

freemium $15.0 / Monthly (Small)

Zendesk is a beautiful, lightweight help-desk solution.

Industry's first context-aware Helpdesk Software

freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

Help Scout is a simple, straightforward way to provide excellent support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

The platform for exceptional customer service at scale.

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Gorgias is a helpdesk built to provide great support at scale.

Helpdesk Software Your Team Can Rely On

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.