Top 9 Communication Products in Help Desk

The best Communication Products within the Help Desk category - based on our collection of reviews & verified products.

Product categories

Business & Commerce CRM Call Center Software Communication Customer Communication Management Customer Engagement Customer Service Customer Support Enterprise Communication Help Desk Help Desk And Ticketing Work Management

Summary

The top products on this list are Zendesk, Freshdesk, and CallTrackingMetrics. All products here are categorized as: Platforms and tools for facilitating and managing digital communication, including messaging, calls, and collaboration. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Zendesk Landing Page

1

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

#CRM #Help Desk #Support 7 social mentions
Freshdesk Landing Page

2

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

#Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions
CallTrackingMetrics Landing Page

3

CallTrackingMetrics

Know who is calling and how they found you. Maximize the return on your advertising.

#Enterprise Communication #Communication #Call Tracking And Analytics 1 social mentions
Genesys Engage Landing Page

4

Genesys Engage

Contact Center Operations

#Enterprise Communication #Communication #Customer Support
Dixa Landing Page
5

Dixa

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕
Pricing:
- Paid
- Free Trial
- $39.0 / Monthly (Per agent / Per month)
#Communication #Customer Support #Customer Engagement
tawk.to Landing Page

6

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

#Live Chat #Customer Service #Help Desk 47 social mentions
Front Landing Page

7

Front

The platform for exceptional customer service at scale.

#Customer Service #Help Desk #Help Desk And Ticketing 18 social mentions
UJET Landing Page

8

UJET

UJET brings joy to customer support by helping companies resolve problems faster.

#Enterprise Communication #Communication #Customer Support
Scorebuddy Landing Page

9

Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

#CRM #Work Management #Communication

Recent Communication Posts

Help Desk (Jan 8)

saashub.com // about 3 hours ago

11 Best Customer Service Software & Apps You Need in 2022

krisp.ai // over 2 years ago

alternatives to Tawk.to - Tiledesk Free Live Chat

tiledesk.com // about 2 years ago

The 10 Best Tawk.to Alternatives and Competitors [2022]

tidio.com // over 2 years ago

What is customer service based on data?

saashub.com // over 2 years ago

Here are 8 strategies you can use to win back angry customers

saashub.com // over 2 years ago

Related categories

💬 Customer Support 🤝 Customer Service 🏢 Enterprise Communication 📞 Call Center Software 💬 Help Desk And Ticketing

Recently added products

Esendex LiveLOOK Aptean SupportSoft EService Teleforce Parakeet Roomlio Digistant Clarity Connect Kiodesk Swipe Files

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!