Software Alternatives, Accelerators & Startups

Top 9 Monitoring Tools in Help Desk

The best Monitoring Tools within the Help Desk category - based on our collection of reviews & verified products.

NinjaOne Atera Microsoft System Center Freshservice ConnectWise Automate Paessler PRTG Kaseya VSA Goverlan GoToAssist

Summary

The top products on this list are NinjaOne, Atera, and Microsoft System Center. All products here are categorized as: Systems for tracking and analyzing the performance and health of various digital assets and environments. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
    Pricing:
    • Paid
    • Free Trial

    #Monitoring Tools #Remote Support #Business Continuity Management

  2. 2
    Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.
    Pricing:
    • Paid
    • Free Trial

    #Help Desk #Monitoring Tools #Remote Support 5 social mentions

  3. Microsoft System Center provides solutions to simplify the deployment, configuration, management, and monitoring of the infrastructure.

    #Log Management #Performance Monitoring #Monitoring Tools

  4. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #Work Management 3 social mentions

  5. Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

    #Customer Service #Help Desk #Customer Support

  6. An advanced network monitoring solution to monitor network up/downtime, traffic and usage.

    #Log Management #Performance Monitoring #Monitoring Tools

  7. Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

    #Log Management #Monitoring Tools #Remote IT Management

  8. Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

    #Project Management #Task Management #Monitoring Tools

  9. RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

    #Monitoring Tools #Group Chat & Notifications #Remote PC Access 2 social mentions

Related categories

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