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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Help Desk #User Feedback 8 social mentions
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Feedback #Help Desk #Customer Feedback
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Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.Pricing:
- Open Source
#Customer Feedback #Customer Iteraction #Online Reviews
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Fider is an open source, cross platform and free to use customer feedback platform for companies...
#Feedback #User Feedback #Customer Feedback 2 social mentions
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Collect in-app user feedback. Available on websites, iOS, and Android.Pricing:
- Freemium
- Free Trial
- $29.0 / Monthly
#Feedback #Help Desk #Visual Bug Reports
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Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
#Surveys #Feedback #User Feedback
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Totango is a Customer Success Software Platform
#Customer Service #Help Desk #Help Desk And Ticketing
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ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.
#CRM #Customer Experience Management #Customer Success 1 social mentions
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Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
#Feedback #Help Desk #Customer Feedback
Product categories
Summary
The top products on this list are UserVoice, UseResponse, and Podium.
All products here are categorized as:
Systems for collecting and displaying customer feedback and reviews.
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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