Best Jira Service Desk Alternatives & Competitors in 2024

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

Try for free freemium €5000.0 / One-off (5 User)

Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk is a beautiful, lightweight help-desk solution.

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

freemium $15.0 / Monthly (Small)

SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management

Try for free paid Free Trial

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Industry's first context-aware Helpdesk Software

freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

Help Scout is a simple, straightforward way to provide excellent support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

Help desk software features that work for IT

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

paid Free Trial $49.0 / Monthly (Agent)