Software Alternatives, Accelerators & Startups

HelpScout

Help Scout is a simple, straightforward way to provide excellent support.

Some of the top features or benefits of HelpScout are: User-Friendly Interface, Integrated Knowledge Base, Collaboration Features, Multichannel Support, Customer Profiles, Strong API and Integrations, and Reporting and Metrics. You can visit the info page to learn more.

Best HelpScout Alternatives & Competitors in 2024

The best HelpScout alternatives based on verified products, community votes, reviews and other factors.
Filter: 12 Open-Source Alternatives. Latest update:

  1. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

    Try for free freemium €5000.0 / One-off (5 User)

    Try for free
  2. 395

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    /freshdesk-alternatives
  3. 381

    Zendesk is a beautiful, lightweight help-desk solution.

    /zendesk-alternatives
  4. 297

    LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $15.0 / Monthly (Small)

    /liveagent-alternatives
  5. 208

    The platform for exceptional customer service at scale.

    /front-alternatives
  6. 187

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    /intercom-alternatives
  7. 213

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    /salesforce-service-cloud-alternatives
  8. 239

    Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    /zoho-desk-alternatives
  9. 168

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    /groovehq-alternatives
  10. 196

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

    /kayako-alternatives
  11. 147

    Gorgias is a helpdesk built to provide great support at scale.

    /gorgias-alternatives
  12. 180

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

    /happyfox-alternatives
  13. 155

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    freemium $19.0 / Monthly

    /userecho-alternatives
  14. 134

    Helpdesk Software Your Team Can Rely On

    /teamwork-desk-alternatives
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