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Zupport

Live Customer Support Chat for SaaS Companies.

Zupport AI is the first Customer Support service for SaaS companies.

SaaS companies face a wide range of issues regarding Customer Support, and we built Zupport AI to help them easily solve those issues.

Because of how our system is built, SaaS companies will require less time to solve the issues and fewer agents.

Zupport AI can: - Learn from past issues and provide customer solutions without human assistance. - It can automatically escalate the conversation to a human agent when the issue can’t be solved with the knowledge the AI has. - Provide solutions to customer issues from a range of sources, such as your website, knowledge base (which can also be hosted by us), FAQs, previous issues, etc.

Our goal is your success and your customer happiness. Integrating Zupport will increase customer satisfaction, which means more revenue for your SaaS company.

A startup from Dover, United States.

(0 reviews)
Pricing:
Platforms:
  • SaaS
Try for free Alternatives Status Page
#AI Chatbot #Customer Support #Knowledge Base #AI #Proactive Engagement #Feature Requests #Slack Synchronisation
Zupport

Zupport Reviews and details

Screenshots and images

  • Zupport Pioneering SaaS Customer Support
    Pioneering SaaS Customer Support //
    2024-11-08
  • Zupport Handle Duplicate Issues
    Handle Duplicate Issues //
    2024-11-08
  • Zupport In-App Feature Request
    In-App Feature Request //
    2024-11-08

Features & Specs

  1. AI Customer Support

    Customer Support for SaaS Companies

  2. Help Center

    Multilingual, SEO-friendly help center for SaaS products

  3. Feature Requests

    Get valuable feedback from customers

  4. Slack Synchronization

    Synchronize your conversations with Slack

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Questions & Answers

As answered by people managing Zupport.

  1. What makes Zupport unique?

    Zupport is designed for SaaS companies and for the unique challenges that they face.

  2. Why should a person choose Zupport over its competitors?

    Zupport AI was designed exclusively to solve SaaS companies' customer support issues. As Zupport is at the beginning of its journey, it can offer a wide range of features that customers can request.

  3. How would you describe your primary audience?

    • Head of Customer Support and Success;
    • SaaS companies.

  4. What's the story behind Zupport?

    We decided to launch ZupportAI after being involved in multiple SaaS products and seeing first-hand the issues faced by SaaS companies regarding customer support and customer satisfaction.

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This is an informative page about Zupport. You can review and discuss the product here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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