Software Alternatives, Accelerators & Startups

SysAid

SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management.

Some of the top features or benefits of SysAid are: Helpdesk Automation, Workflow Automation, Service order workflow, CMDB, IT Asset Management, Ticket Automation, and Self-Service Portal. You can visit the info page to learn more.

Best SysAid Alternatives & Competitors in 2024

The best SysAid alternatives based on verified products, community votes, reviews and other factors.
Filter: 12 Open-Source Alternatives. Latest update:

  1. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

    Try for free freemium €5000.0 / One-off (5 User)

    Try for free
  2. 71

    Freshservice: the one-stop cloud solution for all your IT management needs.

    /freshservice-alternatives
  3. 72

    IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    /jira-service-desk-alternatives
  4. 34

    ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    /servicenow-alternatives
  5. 48

    An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

    /solarwinds-service-desk-alternatives
  6. 25

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    /freshdesk-alternatives
  7. 23

    Zendesk is a beautiful, lightweight help-desk solution.

    /zendesk-alternatives
  8. 11

    You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

    paid Free Trial $49.0 / Monthly (Agent)

    /haloitsm-alternatives
  9. 26

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    /intercom-alternatives
  10. 39

    Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

    freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    /manageengine-servicedesk-plus-alternatives
  11. 29

    LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $15.0 / Monthly (Small)

    /liveagent-alternatives
  12. Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

    /alvao-it-service-management-alternatives
  13. Deliver high-quality, affordable customer service at scale with Sagepilot’s handcrafted AI support agents. Provide smart, tailored assistance to your customers 24/7, across every interaction point.

    freemium $50.0 / Monthly (Starter, 2 AI Agents, 5000 messages, 500 webpage knowledge)

    /sagepilot-ai-alternatives
  14. 30

    Help desk software features that work for IT

    /spiceworks-help-desk-alternatives
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SysAid discussion

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  1. User avatar
    Idan Rozen
    · 12 months ago
    · Reply

    SysAid are the best cost-effective ITSM in the 2024 market

  2. amazible avatar
    amazible
    · 12 months ago
    · Reply

    all these products are top