Best ProProfs Help Desk Alternatives & Competitors in 2024

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk is a beautiful, lightweight help-desk solution.

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

Try for free freemium €5000.0 / One-off (5 User)

osTicket is a widely-used open source support ticket system.

Open Source

Help Scout is a simple, straightforward way to provide excellent support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

The platform for exceptional customer service at scale.

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

freemium $15.0 / Monthly (Small)

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

The easiest help desk system for a team like yours.

paid Free Trial $4.0 / Monthly (per agent)

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

freemium