10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)

1

WATI

WATI, a product of Clare.ai, is a leading WhatsApp marketing and automation solutions provider. As an official WhatsApp business solution provider, WATI's no-code chatbot, shared team inbox and WhatsApp automation technology empower businesses to communicate with customers more efficiently.

#Customer Support #Customer Engagement #Chatbots 3 social mentions

2

DoubleTick.io

DoubleTick is a mobile-friendly WhatsApp Business API on mobile designed to empower your business team to sell more in less time. The tool comes with premium WhatsApp API features such as cloud-based shared team inbox, unlimited broadcast and bulk WhatsApp messaging, dynamic catalogues sharing, chatbot, commerce Bot and much more. An all-in-one solution, DoubleTick has everything that you've been looking for in a WhatsApp marketing tool.

#Customer Communication #Customer Support #WhatsApp Marketing

3

Twilio

Twilio, a feature-rich Flex app, is listed on Facebook's directory of specialized marketing partners. This versatile WATI alternative platform can be tailored to suit any business requirement. Twilio's Flex Cloud platform offers a plethora of features, including an omnichannel contact centre, push notifications, web chat, SMS marketing campaigns, call tracking, phone verification, and alerts, among others. However, some technical expertise is required to fully leverage the capabilities of Twilio.

#Communication #Cloud Communications #Customer Engagement

4

Yellow.ai

One of the best WhatsApp alternatives in India, Yellow.ai is a unique WhatsApp automation software that allows businesses to manage end-to-end sales on WhatsApp. With Yellow.ai, customers can browse catalogues, place orders, make payments, track orders, cancel orders, and request returns all through a chat interface. Moreover, businesses can track the leads generated on WhatsApp by integrating their chatbot with CRM, billing, and invoicing software.

#Communication #Customer Support #Customer Service

DelightChat has three monthly plans - STARTUP, SCALE, and GROWTH - catering to businesses of varying sizes. The STARTUP plan costs $49 per month, has a one-time application fee of $25 for the Free WhatsApp Green Tick Application, and is suitable for small businesses. However, this plan does not come with a dedicated account manager, and personalized onboarding calls are available at an extra cost of $50 for a 50-minute session. The SCALE plan, priced at $99 per month, is designed for medium-sized enterprises but also lacks a dedicated account manager. The GROWTH plan is priced at $299 per month, includes a dedicated account manager, and offers full support services, making it the most comprehensive option best suited for large businesses.

6

Gupshup.io

Gupshup is a cloud-based platform that offers communication services to businesses of all sizes, including WhatsApp Business API. With Gupshup's platform, businesses can send unlimited multimedia messages, showcase product catalogues to drive commerce, take and receive orders, and use smart chatbots to drive customer support. The platform also features conversational AI and real-time analytics that help businesses improve their customer support experience and engagement.

#Communication #Customer Engagement #Messaging

7

Respond.io

Need more than just the WhatsApp Business API? Respond.io offers an omnichannel platform for enterprises seeking a comprehensive WhatsApp marketing solution. By integrating your existing support system with Respond.io you can easily manage your customer inquiries and support requests. Although Respond.io may come with a higher price point due to its features designed for large-scale audiences it's still one of the best WATI alternatives for people who are looking to elevate their WhatsApp marketing.

#Chat Automation #Chatbot Platforms & Tools #Help Desk 4 social mentions

8

Verloop

Verloop is a conversational AI platform that empowers businesses to connect and engage with their customers using WhatsApp Business API. It offers automated bulk messaging, real-time monitoring, and seamless integration with popular CRM and e-commerce platforms. With a focus on improving customer engagement and support, Verloop enables businesses to leverage the power of WhatsApp as an effective communication channel.

#Customer Support #Live Chat #CRM

9

CM.com

CM.com's WhatsApp Business API is a powerful tool for businesses looking to expand their presence via WhatsApp. The platform offers advanced automation, analytics, and security features while also enabling omnichannel integration. By leveraging this WhatsApp marketing solution, businesses can improve customer support and drive sales. However, the service does come with a hefty price tag.

#Communication #Customer Support #Customer Engagement

10

Interakt

Interakt, a product of Jio Haptik, is a robust WhatsApp marketing platform offering a comprehensive suite of features to automate business conversations. From bulk messaging to multi-agent shared team inbox, Interakt enables your business to automate conversations and queries on WhatsApp and much more.

#Android #Social & Communications #Customer Engagement

11

Kaleyra

Emerging as one of the top service providers in the world of conversational commerce, Kaleyra offers all the best possible solutions with regard to communication technology. Kaleyra's WhatsApp Business APIs come with a host of features such as media sharing, interactive quick reply buttons, auto-reply, chatbots, custom interactive message templates and a lot more.

#WhatsApp Marketing #Cloud Communications #Top SaaS Companies