Pendo Reviews and details

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2023-10-02

Features & Specs

User Analytics

Pendo provides in-depth user analytics that help businesses understand how users interact with their product. This can be incredibly useful for identifying features that are popular, as well as areas where users may be experiencing difficulties.
In-app Guides

The platform allows for the creation of in-app guides and walkthroughs, which help onboard new users and assist existing users in navigating new features.
Customer Feedback

Pendo includes tools for capturing user feedback directly within the app, providing valuable insights into what customers like and what they think needs improvement.
Integration Capabilities

Pendo integrates well with other tools such as Slack, Salesforce, and Jira, helping to streamline workflows and ensure that important user data is shared across your organization.
Product Engagement

With features designed to increase product engagement, companies can use Pendo to guide users towards more frequent and more meaningful interactions with their software.

Badges

Promote Pendo. You can add any of these badges on your website.

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Videos

Pendo Bootcamp

Pendo Pad Review

Creating a Walkthrough in Pendo

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Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about Pendo and what they use it for.

Recommendations for best product analytics tools?
Just to clarify - are you looking for something that will gather platform usage data for later analysis, or you have a dataset and want to know how to analyze it? If it's the former - give Pendo a look. My company doesn't use it (because we're 100% on-prem software, so in-product telemetry isn't a thing for us) but I know of companies who are using and loving Pendo for gathering metrics. It's supposed to be the... Source: over 1 year ago

External sources with reviews and comparisons of Pendo

10 Best Canny Alternatives and Competitors in 2025

Pendo is a customer experience solution that simplifies how you collect user feedback. Built right into your app or website, users can request key features, report issues with the product, and get the support they need. 🙌

Source: clickup.com

7 best Mixpanel alternatives to understand your users

While both Pendo and Mixpanel offer analytics functionality, their primary purposes and use cases differ. Mixpanel enables you to conduct a granular analysis of user behavior, track users' progression through a funnel, and segment users based on their properties and events. However, it does not provide options for collecting user feedback or executing in-app experiences.

Source: www.hotjar.com

The best Hotjar alternatives & competitors, compared

Customer support and feedback: Users value Pendo as a useful tool for customer support and feedback collection. They use Pendo's feedback features to gather qualitative data and feed that into Pendo's validation and roadmap features.

Source: posthog.com

Top 10 FeatureBase alternatives you should evaluate in 2024

If you own a medium or large scale business and are looking for an alternative to Featurebase, then Pendo.io (opens in new tab) will suit you. Pendo is one of the best alternatives for Featurebase in the market. With all the updated features, Pendo is expensive than other feedback softwares.

Source: featureos.app

15 best user onboarding software you need to try in 2023

Pendo.io is designed to reduce the time taken to onboard new users, and 82% of customers have seen a minimum of 10% reduction in time and effort since implementing it. Guided tours can be built with sophisticated segmentation allowing you to drive users quickly to features they’ll love.

Source: www.marketermilk.com

The 7 Best WalkMe Alternatives in 2023

Pendo is a comprehensive product experience solution that offers in-app guidance, robust user analytics, and personalized onboarding. With its focus on user insights and feedback collection,

Source: helpjuice.com

Find the Best Mixpanel Alternatives for Your Product Team

If you’re looking for the ability to really dig into customer data and compare different groups of users, Pendo falls short. For example, while you can view retention graphs and conversion funnels, you can’t segment those graphs by individual behaviors, which makes it difficult to see if drop-off at a certain point in the funnel correlates with other behavior, or to compare user groups and see which is more likely...

Source: heap.io

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)

Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.

Source: userpilot.com

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Pendo discussion

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This is an informative page about Pendo. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

Pendo

Pendo helps product teams understand and guide users to create product experiences that customers love.