With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 2,300 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.
track & trace page
Create and manage the Track & Trace page for your online shop.
Shipping communication
Proactive communication during the parcel journey.
Shipment controlling
BI-supported shipment controlling for fewer service requests.
Return portal
Fully automated digital returns management for your online shop.
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great product for analysis