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Community feedback on Payactiv's status

Posted on Aug 22, 22 · Last update 10 days ago

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  1. User avatar
    Breezi
    · 10 days ago
    · Reply

    Annoyed. Bad lying customer service reps. Just delete my old account and send me the link for the new account. That’s what she said. The issue was been working on it since December 26 are you for real? What kind of technical issues regarding people‘s money last this long, and if they aren’t able to do the job that they’re contracted to do they need to just say that. And stop giving people the run around.Better Business Bureau complaints against them are crazy!!!!!

  2. User avatar
    Chantel
    · about 1 month ago
    · Reply

    I can't access my earned wages it doesn't give me the option to GET payment. The site was working just fine last week until Tuesday of last week then I was no longer able to access any of my funds anyone else having this issue??

  3. User avatar
    Trista
    · 4 months ago
    · Reply

    Just spoke with Payactiv, it’s a known issue and IT is working on fixing it.

    1. User avatar
      Chantel
      · about 1 month ago
      · Reply

      Is there a known going on with payactiv now? I can't access my funds.

  4. User avatar
    Monique
    · 4 months ago
    · Reply

    I’ve been trying to access my funds since last August 2024 here it is September 2024 and they keep saying it’s been escalated to IT. It shows I have a balance but every time I try to transfer it does nothing.

  5. User avatar
    Christian
    · 4 months ago
    · Reply

    Can't access my page through Wayfair to see my accessible wage, gives a 404 error.

  6. User avatar
    Activus
    · 4 months ago
    · Reply

    Keeps saying loading your application for Paychex it doesn’t work.

  7. User avatar
    Trista
    · 4 months ago
    · Reply

    Anyone else’s account saying accessible balance coming soon. Please try again later?

  8. User avatar
    Angela
    · 6 months ago
    · Reply

    Can’t transfer my money cuz my information is not showing up then when I try to add it it’s telling me my card is linked to a different profile…been like this since July 4th.

  9. User avatar
    Joseph
    · 6 months ago
    · Reply

    6/28/24 (14:45hrs) Can’t login at all. Saying incorrect user data, incorrect username and password. Service unavailable. Gateway timeout. Ridiculousness. My card is locked and I cant unlock it to buy anything bc of this bullshit.

  10. User avatar
    VP
    · 6 months ago
    · Reply

    Keeps saying, “unable to load user’s setting” when trying to transfer money. It’s been like this for almost 2 weeks.

  11. User avatar
    Brittany
    · 7 months ago
    · Reply

    Y’all need to fix this it’s so inconvenient ‼️

  12. User avatar
    Yadira
    · 7 months ago
    · Reply

    This is so crazy. How is anybody supposed to get their money if we can't log in? I've cleared my cache, I've tried it from the desktop site, The mobile site, I tried resetting my password and I tried my single sign-on. Nothing is working.

  13. User avatar
    Angel
    · 7 months ago
    · Reply

    My app won’t login is it still down

  14. User avatar
    Maya
    · over 1 year ago
    · Reply

    I’ve called them several times and all they say we will escalate and nothing

  15. User avatar
    Jess
    · over 1 year ago
    · Reply

    Try to log in says incorrect info if I change the password nothing loads says contact administrator

    1. User avatar
      Kendra
      · over 1 year ago
      · Reply

      mine says the same thing. i have been trying to change password for the past 4 hours

  16. User avatar
    Nasia
    · over 1 year ago
    · Reply

    When I try to login it just keeps circling , won’t let me sign in all morning

    1. User avatar
      Desirae
      · over 1 year ago
      · Reply

      I just tried the app like 10 minutes ago and it worked for me. So you might want to give it a try now.

  17. User avatar
    Desirae
    · over 1 year ago
    · Reply

    I have been trying all morning to log into the Payactiv app on my phone and it does the single sign-on but then the circle in the middle of the screen keeps going around and around. Is anyone else having problems today or is there something wrong with the site this morning?

    1. User avatar
      Ashlei
      · over 1 year ago
      · Reply

      Yes, website not working either

      1. User avatar
        Desirae
        · over 1 year ago
        · Reply

        Mine just worked for me to sign in on the app. You may want to try it now.

  18. User avatar
    Cari
    · over 1 year ago
    · Reply

    Talked to someone 2 days ago on the phone something happened with the system where it has not updated any hours since June 5th. I hve not been able to get wages. App either a will not show the hours or b it takes forever to get in the app at all. All they can say is it is working on it no time frame when it will be fixed.

  19. User avatar
    Kathleen
    · over 1 year ago
    · Reply

    Have not been able to access earned wages, also the site will not open.

  20. User avatar
    Amanda
    · over 1 year ago
    · Reply

    Why is it taking so long to payback I git payed weds and still hasn't updated

  21. User avatar
    Terrence
    · almost 2 years ago
    · Reply

    Showsv503 error code when trying to login