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Goibibo VS MakeMyTrip

Compare Goibibo VS MakeMyTrip and see what are their differences

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Contents:
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  3. » Reviews
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Goibibo logo Goibibo

Goibibo is a Largest Online Hotels Booking Application by ibiboGroup.

MakeMyTrip logo MakeMyTrip

MakeMyTrip is a leading Online Travel Application that provides multiple services such as flights tickets, domestic and international holiday packages, reservations, bus and train tickets etc.
  • Goibibo Landing page
    Landing page //
    2021-11-16
Not present

Goibibo features and specs

  • User-Friendly Interface
    Goibibo offers an intuitive and easy-to-navigate website and mobile app, making it simple for users to book flights, hotels, and other travel services.
  • Wide Range of Options
    The platform provides a diverse selection of flights, hotels, buses, trains, and holiday packages, catering to various budgets and preferences.
  • Competitive Pricing
    Goibibo often provides competitive pricing and deals, allowing users to find cost-effective travel options.
  • Rewards Program
    Users can benefit from the GoCash and GoCash+ rewards program, earning points that can be redeemed for future bookings.
  • Customer Support
    Goibibo offers customer support through multiple channels including chat, email, and phone, which can be helpful in resolving issues or answering queries.
  • User Reviews and Ratings
    The platform includes user reviews and ratings for hotels and services, helping users make informed decisions.

Possible disadvantages of Goibibo

  • Cancellation and Refund Issues
    Some users have reported difficulties with the cancellation and refund process, often experiencing delays or complications.
  • Hidden Fees
    There have been complaints about hidden fees and charges that are not clearly disclosed during the booking process.
  • Customer Support Delays
    While customer support is available, there can sometimes be delays in response times, which can be frustrating for users needing immediate assistance.
  • App Performance
    Although generally user-friendly, some users have experienced bugs and performance issues with the mobile app.
  • Misleading Information
    There have been instances where the information provided (e.g., hotel amenities, flight details) did not match the actual experience, leading to customer dissatisfaction.
  • Loyalty Program Limitations
    The rewards program has certain limitations and restrictions that may not be clearly communicated, affecting the overall value for frequent users.

MakeMyTrip features and specs

  • Wide Range of Services
    MakeMyTrip offers a comprehensive range of services including flight bookings, hotel reservations, holiday packages, car rentals, and train tickets, making it a one-stop-shop for all travel needs.
  • User-friendly Interface
    The platform boasts an intuitive and user-friendly interface that simplifies the process of booking travel arrangements, even for those who are not tech-savvy.
  • Competitive Pricing
    MakeMyTrip often provides competitive pricing and exclusive deals, discounts, and offers that can help travelers save money on their bookings.
  • 24/7 Customer Support
    The company offers round-the-clock customer support to assist users with any issues or queries they might have during the booking process or during their travel.
  • Loyalty Programs
    MakeMyTrip has loyalty programs that reward frequent users with points that can be redeemed for discounts on future bookings.

Possible disadvantages of MakeMyTrip

  • Service Fees
    MakeMyTrip may charge service fees on certain bookings, which can add to the overall cost and may not be immediately apparent to users.
  • Cancellation and Refund Policies
    Cancellation and refund policies can be stringent and vary across different services offered on the platform, sometimes leading to complications in receiving refunds.
  • Technical Glitches
    Users may occasionally face technical issues or glitches on the website or mobile app, which can hinder the booking process.
  • Vendor Reliability
    The quality and reliability of services such as hotels and tours can vary since MakeMyTrip partners with third-party vendors, leading to inconsistent user experiences.
  • Limited Personalization
    The platform may lack the level of personalized service that a traditional travel agent could provide, which may be a drawback for travelers seeking tailored travel experiences.

Goibibo videos

+ Add

Reality of GOIBIBO App I Why not to use goibibo agency to book tickets.

More videos:

  • Review - Goibibo Hotel 🏬 Booking Review 🔥🔥 | Room Tour , Pros and Cons of Room | Worth it ? 🔥🔥

MakeMyTrip videos

+ Add

Worse experience with MakeMyTrip

Category Popularity

0-100% (relative to Goibibo and MakeMyTrip)

Goibibo

MakeMyTrip

Travel
44 44%
Travel
56% 56
Vacation Rental
44 44%
Vacation Rental
56% 56
Travel & Tourism
38 38%
Travel & Tourism
62% 62
Travel & Location
47 47%
Travel & Location
53% 53

User comments

Share your experience with using Goibibo and MakeMyTrip. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, MakeMyTrip seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Goibibo mentions (0)

We have not tracked any mentions of Goibibo yet. Tracking of Goibibo recommendations started around Mar 2021.

MakeMyTrip mentions (2)

  • Some websites keep opening in the mobile mode in Edge.. what to do? I tried clearing cookies but it didn't work
    Jiomart.com and makemytrip.com are some examples. Same is the case with cleartrip.com. Source: almost 2 years ago
  • Why is New Delhi still like this?
    Booking a hotel by asking employees of the airport? Really? What are you coming from 1980s? Is that how you book hotels in Canada? Whoever lied to you about no hotels definitely was wrong and they shouldn't have done that but also, only an idiot would believe that there are no available hotels around Delhi airpot. Ever heard of Hotels.com, makemytrip.com, expedia.com, google.com/hotels, oyohotels.com, ?? A quick... Source: over 2 years ago

What are some alternatives?

When comparing Goibibo and MakeMyTrip, you can also consider the following products

WorldMate - WorldMate is a travel app that helps individuals plan and organize trips. The app is available for Android and iOS mobile devices, and it is free to download and use.

Agoda - Smarter hotel booking just got smarter.

TripCase - Connected to powerful technology & travel companies, TripCase delivers the right information at the right time to any device. Sign up for Free today!

Airbnb - Book unique places to stay and things to do.

Traveloka - Traveloka is an Online Mobile Application that helps the people to get best bookings on flights and hotels.

KAYAK - KAYAK is a travel search engine that searches hundreds of other travel sites at once. Our helpful tools & features find you the information you need to make the right decisions on flights, hotels, rental cars and vacation packages.

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