Software Alternatives, Accelerators & Startups

Freshservice VS Trello

Compare Freshservice VS Trello and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Trello logo Trello

Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Trello Landing page
    Landing page //
    2023-07-23

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Trello features and specs

  • User-Friendly Interface
    Trello's drag-and-drop interface is intuitive and easy to navigate, making it accessible for users of all skill levels.
  • Collaborative Features
    Trello allows for real-time collaboration, with features like comments, mentions, and attachments, making team communication seamless.
  • Customization Options
    Users can customize boards with different backgrounds, labels, and stickers. Additionally, Trello offers Power-Ups to extend functionality.
  • Cross-Platform Availability
    Trello is available on iOS, Android, and web, allowing users to stay connected and manage tasks from multiple devices.
  • Integration Support
    Trello integrates with a variety of other tools such as Slack, Google Drive, and Jira, enhancing its functionality and adaptability.
  • Free Tier
    Trello offers a robust free tier that includes many essential features, making it a cost-effective option for individuals and small teams.

Possible disadvantages of Trello

  • Limited Advanced Features
    Some advanced project management features, like Gantt charts and time tracking, are not available or require third-party integrations.
  • Notification Overload
    Users can receive a high volume of notifications, especially in larger teams, which can become overwhelming and reduce productivity.
  • Scalability Issues
    While suitable for small to medium-sized projects, Trello may struggle with more complex project management needs, particularly for large-scale enterprises.
  • Storage Limitations
    The free version of Trello has storage limitations, which can be restrictive for teams that need to share and store large files.
  • Dependence on Third-Party Integrations
    Many advanced features and functionalities depend on third-party integrations, which can lead to additional costs and potential security concerns.
  • Limited Reporting and Analytics
    Trello lacks comprehensive reporting and analytics features, making it difficult for teams to gain insights into their productivity and project performance.

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Trello videos

How to Organize Your Workflow - Trello Review!

More videos:

  • Review - Why I'm LEAVING Trello 😲 | Trello 2019
  • Review - Trello - A Quick Overview

Category Popularity

0-100% (relative to Freshservice and Trello)
Project Management
10 10%
90% 90
IT Management
100 100%
0% 0
Task Management
0 0%
100% 100
Monitoring Tools
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Trello

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Trello Reviews

  1. A handy tool for planning

    Trello excels as a task planning tool, and I appreciate its user-friendly interface, especially when using it on a smartphone. Its mobile app is incredibly convenient, allowing me to stay organized and connected on the go. I appreciate how it streamlines collaboration without unnecessary complexities.

  2. Been using it for over 5 years! Super effective!

    Incorporating Trello into my daily workflow has been a game-changer. It is an incredibly intuitive and versatile tool that has significantly boosted my productivity. What I particularly love about Trello is the visual aspect of its interface - the board and card system makes it easy to visualize my tasks and progress. The ability to create different boards for different projects or areas of work helps to keep everything organized and easy to manage. Adding, moving, and categorizing tasks are just a drag-and-drop away, making it straightforward and efficient. The flexibility to customize each card with due dates, labels, checklists, attachments, and even members has been beneficial in tracking the status of various tasks and deadlines.

    he collaborative features are another huge plus. Sharing boards and tasks with colleagues, and being able to comment directly on cards, makes team projects and communication a breeze. On the go, I have found the Trello mobile app to be just as user-friendly and functional as the desktop version, allowing me to stay on top of my tasks no matter where I am. Overall, Trello has proved to be an invaluable tool in managing my daily tasks and enhancing productivity. I highly recommend it to anyone looking to streamline their workflow.

    🏁 Competitors: Asana
  3. Simon
    · Working at Simon ·
    A Great Collaboration Tool, But There Are Better Options Out There

    I have been using Trello for a couple of years now and I must say, it's a great tool for organising tasks and collaborating with team members. It's simple to use, has a nice interface, and the mobile apps are great for on-the-go productivity.

    One of the best things about Trello is its flexibility. You can use it for almost any type of project, whether it's a personal to-do list or a complex team project. The ability to create multiple boards and add unlimited cards and lists makes it a great tool for keeping track of everything from the big picture to the minute details.

    However, while Trello is a good tool, I don't think it's the best option out there. For one thing, the free version is quite limited in terms of features and functionality. You'll have to upgrade to a paid plan to get access to things like integrations, power-ups, and more. Additionally, I've found that Trello can be a bit slow at times, especially when you have a lot of boards and cards.

    🏁 Competitors: Asana
    👍 Pros:    Flexible|Easy to use|Mobile app
    👎 Cons:    Expensive|Limited features on free plan|Little slow

25 Best Asana Alternatives & Competitors for Project Management in 2024
If this isn’t your first time on the project management software hunt, you’ve most likely come across Trello as one of the popular Asana alternatives. Trello organizes projects into boards inspired by Kanban, a workflow management method. A board is filled with task cards containing notes, attachments, images, documents, and other data to collaborate with teammates.
Source: clickup.com
The 10 best Asana alternatives in 2024
Trello also lets you create custom automations that run based on project activity, like an approaching due date or when a card is moved between lists. You can even set up custom buttons for cards and boards that run an automated sequence when clicked. Individuals and small teams that don't need Asana's advanced template library and team management might be happy to trade...
Source: zapier.com
11 Best Google Keeps Alternatives for 2024
Trello is renowned for its visual Kanban-style approach to project management. It’s a three-tier structure: boards, lists, and cards.
Source: upbase.io
17 Best Canny Alternatives in 2024
Trello is a simple project management tool that uses boards and cards. Users can create as many boards as they need, and each board contains multiple lists of cards with descriptions, due dates, and other details. Users can assign tasks to themselves or others by dragging and dropping cards. The app also integrates with external services like Salesforce, Google Drive,...
Source: supahub.com
16 Best Asana Alternatives of 2024 (Free + Paid)
It’s flexible enough for light agile work and has a user-friendly interface. Data syncs across devices when working which is also a plus. But if you’re looking to manage resources, then you’re out of luck. In fact, even though Trello focuses on kanban boards, the boards could be improved. For example, there are no swimlanes or work-in-progress (WIP) limits. While Trello is a...

Social recommendations and mentions

Based on our record, Trello seems to be a lot more popular than Freshservice. While we know about 239 links to Trello, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: almost 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: about 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: over 3 years ago

Trello mentions (239)

  • Time management: Learn how to make a huge difference in your productivity
    Write down your daily tasks in a notebook. After completing each task, put a tick next to it. This gives you a great sense of reward like you’ve accomplished something. If there’s something you cannot work on during the day, record it in a task-management app like Trello or Todoist. - Source: dev.to / 25 days ago
  • Ask HN: How do I consolidate all my messaging services into ont big dashboard?
    Trello? I haven’t used it in … years, so I don’t know if it supports everything you need, though that was its original intended purpose https://trello.com/. - Source: Hacker News / 2 months ago
  • From Idea to Launch: Mistakes to avoid in your Development process
    Tip: Use tools like Trello, Notion, or Jira to manage your project plan and tasks. - Source: dev.to / 2 months ago
  • 100+ Must-Have Web Development Resources
    Trello: Completely free, highly flexible, and visual for managing anything with anyone. - Source: dev.to / 3 months ago
  • Effective Software Development Workflow: From Idea to Delivery
    Project Management Tools: Use project management tools such as Jira, Trello, or Asana to track tasks, set deadlines, and monitor progress. These tools help in organizing and prioritizing work. - Source: dev.to / 4 months ago
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What are some alternatives?

When comparing Freshservice and Trello, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Basecamp - A simple and elegant project management system.

Redmine - Flexible project management web application

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.