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Clutch.co VS Trustpilot

Compare Clutch.co VS Trustpilot and see what are their differences

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  3. » Reviews
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Clutch.co logo Clutch.co

Ratings and reviews of leading IT, marketing, and business services companies. Clutch is your data-driven field guide for B2B buying and hiring decisions.

Trustpilot logo Trustpilot

We're all about consumer reviews. Get the real inside story from shoppers like you.
  • Clutch.co Landing page
    Landing page //
    2022-03-24
  • Trustpilot Landing page
    Landing page //
    2022-10-22

Clutch.co features and specs

  • Comprehensive Reviews
    Clutch.co offers detailed client reviews and ratings, providing valuable insights into a company's performance and reliability. This helps users make informed decisions when selecting a service provider.
  • Verified Clients
    The platform verifies client reviews through a thorough vetting process, ensuring the authenticity and credibility of the feedback. This adds a layer of trust and reliability to the information provided.
  • Wide Range of Industries
    Clutch.co covers a broad spectrum of industries and services, making it a versatile resource for businesses of all types. Users can find specialized service providers across various sectors.
  • Advanced Search Filters
    The platform offers advanced search filters that allow users to narrow down their options based on specific criteria such as industry, location, and service focus. This makes it easier to find the right match.
  • Market Leaders Lists
    Clutch.co regularly publishes lists of top service providers in various categories, helping users quickly identify leading companies in a particular field. These lists are based on rigorous research and client feedback.

Possible disadvantages of Clutch.co

  • Pay-to-Play Exposure
    Companies can pay for enhanced visibility on the platform, which may skew perceptions of the market. Paid placements can overshadow smaller firms that may offer excellent services but have lesser visibility.
  • Potential Bias
    Although client reviews are verified, there is still a potential for bias, especially if a company encourages or incentivizes its clients to leave positive reviews. This can affect the objectivity of the feedback.
  • Limited Free Features
    While Clutch.co provides valuable information, some advanced features and additional insights are reserved for paying members. This might limit the access to comprehensive data for users who do not wish to pay.
  • Complex Navigation
    Users have reported that the website can be somewhat complex to navigate due to the abundance of information and features. This can make it challenging for first-time users to find what they need quickly.
  • Time-Consuming
    The detailed reviews and extensive data available on Clutch.co can be overwhelming, requiring significant time investment for users to thoroughly evaluate potential service providers.

Trustpilot features and specs

  • Credibility
    Trustpilot is a well-established platform recognized globally, which adds credibility to the reviews and ratings provided.
  • User-Generated Content
    The platform relies on user-generated content, meaning the reviews are based on real experiences from consumers.
  • SEO Benefits
    Reviews and ratings on Trustpilot can improve a business's search engine ranking due to the addition of fresh, relevant content.
  • Feedback Loop
    Businesses can respond to reviews, providing a channel for direct feedback and the potential for resolving customer issues.
  • Verified Reviews
    Trustpilot offers verified reviews, which add an extra layer of trust and authenticity to the feedback.

Possible disadvantages of Trustpilot

  • Cost
    While basic services are free, advanced features and analytics require a subscription, which can be costly for small businesses.
  • Fake Reviews
    Despite efforts to authenticate reviews, the platform is not immune to fake or biased reviews, which can skew the perception of a business.
  • Negative Bias
    People are often more motivated to write reviews when they have a negative experience, which can result in a bias towards negative feedback.
  • Public Scrutiny
    Any negative reviews are visible to the public, which can impact the reputation of a business if not managed effectively.
  • Platform Dependency
    Businesses can become overly reliant on Trustpilot for their online reputation, potentially neglecting other important avenues for customer engagement.

Clutch.co videos

+ Add

How to Get A Higher Rank on Clutch.co (And Why It Matters for Agency Marketing)

Trustpilot videos

+ Add

Trustpilot Review - Get Seller and Product Ratings. Good for Mid-Large Sized Businesses.

More videos:

  • Tutorial - How to Get FREE Trustpilot Reviews by Using Reviewsub

Category Popularity

0-100% (relative to Clutch.co and Trustpilot)

Clutch.co

Trustpilot

B2B Directory
100 100%
B2B Directory
0% 0
Online Reviews
0 0%
Online Reviews
100% 100
Company Reviews
100 100%
Company Reviews
0% 0
Product Reviews
0 0%
Product Reviews
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Clutch.co and Trustpilot

Clutch.co Reviews

  1. Bhavesh
    · Web Developer at Web Development ·
    Clutch is Biased Towards Clients

    We have been a part of the clutch listing for the last few years. Suddenly we got a review from an unknown person on our company listing profile. We don't know the reviewer, or we didn't work with him till we got an entirely negative review on our listing (We didn't work with that person, maybe it's done intentionally with our competitor or anyone).

    We informed clutch that we didn't work with such a person in the past. Then why do we have a negative review on our profile? They replied to us to answer feedback on the review with the lowest limit of 250 words. Why should we have to provide feedback to the reviewer with whom we never worked?

    If the review is entirely fake, how is the clutch verifying it? We tried to contact clutch.co, and we got unexpected answers.

    Clutch is biased towards clients only, claiming verification is standard but unable to share how they verified, which is unexpected.

Top 10 G2 Alternatives: Exploring the Best Options
Clutch.co is a comprehensive guide for B2B buying and hiring decisions. It features reviews and ratings for top firms, making it an invaluable resource for businesses.
Source: medium.com
Our Top 15 Software Review Websites
Clutch.co is a B2B marketplace for vendor services. Agencies benefit significantly from this platform because of the personalized, comprehensive business profiles and long-form customer reviews.
Source: www.reviewflowz.com

Trustpilot Reviews

Make sure to list your SaaS on these marketplaces to get users
Trustpilot is all about reviews if you have good reviews for your business here you are king then, as it’s trusted among millions of people.
Source: medium.com
Our Top 15 Software Review Websites
Trustpilot is Google AdWords certified, meaning Google will source feedback from reviews left on the Trustpilot platform. This is incredibly valuable because it will contribute to the minimum amount of reviews required to get Google snippets to work. Learn more in our review management 101 guide.
Source: www.reviewflowz.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
KiyOh is another online review tool, that is somewhat smaller scale than Trustpilot. This is a favorable customer feedback tool, however, as it offers competitive prices and features that are similar to the more expensive alternatives such as TrustPilot. This tool focuses on ratings and reviews and includes a Review Alarm that notifies you of any new, incoming reviews – both...
Source: mopinion.com
Yotpo vs Reviews.io – Pricing + 2 Alternatives
Trust Pilot is another great alternative to both Yotpo and Review.io. Like Shopper Approved, Trustpilot is licensed to syndicate both Seller and Product reviews, which is great for those that are on the hunt for both services under one roof. You can get Trustpilot by clicking on this link. On pricing, Trustpilot’s plans begin at $299 per month, which is payable annually.
Source: planetmarketing.com
Review Generation Platforms: Which One Is Best for My Business?
How it Works: Trustpilot is a review management tool that helps online businesses build and manage their reputation by collecting, monitoring, and publishing reviews. Businesses use Trustpilot to improve customer experience, stand out more in search engines, increase conversions and sales on-site, and build a trusted reputation. It’s one of the better-known review generation...
Source: www.bluecorona.com

Social recommendations and mentions

Trustpilot might be a bit more popular than Clutch.co. We know about 68 links to it since March 2021 and only 54 links to Clutch.co. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Clutch.co mentions (54)

  • Ultimate Guide to Hire Remote and Dedicated Developers: Fuel Your Startup's Success
    Review websites like Clutch, GoodFirms, DesignRush Freelance portals like TopTal or Upwork Job search portals like talent marketplaces or Angellist. - Source: dev.to / 12 months ago
  • PPC Agency that specializes in a large eComm. 800k + sku's
    Honestly, you might just need a larger agency with more resources. Have a look on https://clutch.co/. Source: over 1 year ago
  • add a so called clutchwidget to a page: how to do that?
    Sign in to your Clutch account. Navigate to https://clutch.co Click "Sign In" Sign in via Google or LinkedIn Go to https://vendor.clutch.co/vendor/dashboard/widgets You also can navigate from your user menu. ```. Source: over 1 year ago
  • How to generate new leads for Web/App development agency .
    I'm coming from the same field, we had somehow positive experience with clutch.co. Source: over 1 year ago
  • What payment plan would you recommend for a web design project?
    I found the web dev teams here https://clutch.co/, maybe you could create an account and market your services there. Good luck! Source: over 1 year ago
View more

Trustpilot mentions (68)

  • Never again Kiwi.com!! Please stay away from kiwi.com
    After that, the journey to the hell started: - We clicked on the refund option (there was only a single choice) and it was written in small letters at the bottom, hiding that the money will not be returned, but a "credit" will be provided to be used within 2 years. - Obviously, I didn't like it the credit idea because I wanted the plane ticket or my money back. - the customer service recommended to book it... Source: about 1 year ago
  • Check Reviews
    So we're all going to be scrambling for alternatives. Please check trustpilot.com before you order. Semaspace had good reviews there. A lot of the alternatives do not. Hoping to find a company that's not going to rip me off. Source: over 1 year ago
  • Learn with Queasy : Pig Butchering Scams
    Research and check for legitimate reviews on platforms like trustpilot.com. Lack of reviews or an influx of recent ones could indicate a scam. Source: over 1 year ago
  • Is pureanabolics.bz legit?
    I wouldn't know about that website but I can tell you that zenbu-pharma.com is definitely legit. I've used them several times and they have great reviews on trustpilot.com. Source: over 1 year ago
  • Which websites should we post bad review about Kiwi.com?
    So far I've left a bad review on trustpilot.com and Google Play https://play.google.com/store/apps/details?id=com.skypicker.main&hl=en&gl=US . Source: over 1 year ago
View more

What are some alternatives?

When comparing Clutch.co and Trustpilot, you can also consider the following products

GoodFirms - Find World’s Best IT Companies & Software on GoodFirms. This most trusted B2B research platform holds collection of Reviews, Ratings & Rankings, Company Profile & CEO Interview of over 6000+ IT companies & Software.

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Sortlist - Click here, post a project and discover 5 amazing marketing agencies relevant to your business.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

Digital Agency Network - Digital Agency Network is one the leading digital marketing platform that comes with the comprehensive collaboration, knowledge sharing, and business acceleration.

Bazaarvoice - Putting customers at the heart of your brand lets you efficiently

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