ALVAO IT Service Management
HaloITSM
Freshservice
Jira Service Management
Jira Service Desk
Hornbill
Zendesk
SysAid
ALVAO
HaloITSM
Hornbill
Jira Service Management
Freshdesk
Freshservice
Lansweeper
Zendesk
ALVAO is a next-gen ITSM solution that combines powerful ticketing and asset management with seamless Microsoft 365 integration. Designed to enhance user experience, it automates routine tasks, streamlines workflows, and supports incident, problem, change, and release management. With advanced features like automated asset discovery and AI-powered impact analysis, ALVAO empowers your IT team to deliver exceptional service, reduce response times, and boost overall productivity.
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ALVAO's answer:
We develop our products mainly in C#, JavaScript, and Microsoft SQL.
ALVAO's answer:
Medium-sized company (200-2000 employees) using a wide range of Microsoft products.
ALVAO's answer:
In addition to providing one of the best ITSM solutions for Microsoft 365 with advanced IT asset management features, we are highly customer-centric. To us, our customer is not just a number in a database, but an equal business partner.
ALVAO's answer:
The product is primarily designed for Microsoft-centric companies and users using Microsoft products. Therefore, all aspects align with this philosophy, including UI, UX, and much of the back-end. The tool is fully integrated into commonly used Microsoft products such as Teams, Outlook, and SharePoint to ensure that our customers can use its full potential.
ALVAO's answer:
HaloITSM, Hornbill, Freshservice, SysAid, Jira, Lansweeper
ALVAO's answer:
We have been on the IT market since our inception, founded by two graduates, over 20 years ago. During that time, we have done more than 1,000 successful implementations in medium-sized and large companies, such as Linet, Hartmann Rico or oncomed.
HaloITSM - You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Hornbill - Hornbill offers an ITIL compliant IT Service Desk platform
Jira Service Management - Jira Service Management is an online development platform that facilitates users with multiple services.
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community