Software Alternatives, Accelerators & Startups

Agoda VS Traveloka

Compare Agoda VS Traveloka and see what are their differences

Agoda logo Agoda

Smarter hotel booking just got smarter.

Traveloka logo Traveloka

Traveloka is an Online Mobile Application that helps the people to get best bookings on flights and hotels.
  • Agoda Landing page
    Landing page //
    2023-10-06
  • Traveloka Landing page
    Landing page //
    2023-08-22

Agoda features and specs

  • Wide Range of Options
    Agoda offers a vast selection of accommodations, including hotels, hostels, vacation rentals, and serviced apartments, catering to a variety of budgets and preferences.
  • Competitive Pricing
    Agoda often provides competitive rates and special deals, making it an attractive option for budget-conscious travelers.
  • User Reviews and Ratings
    The platform features extensive user reviews and ratings, helping travelers make informed decisions based on other users’ experiences.
  • 24/7 Customer Support
    Agoda offers around-the-clock customer service to address any issues that might arise before, during, or after booking.
  • Loyalty Program
    Agoda Rewards offers incentives such as discounts and perks for frequent users, creating a loyalty benefit for repeat customers.
  • Mobile App Usability
    Agoda’s mobile app is user-friendly and provides convenient on-the-go booking capabilities, making it easier for users to manage their reservations.
  • Multilingual Support
    The website and app support multiple languages, catering to a global audience and making it accessible for non-English speakers.

Possible disadvantages of Agoda

  • Service Fees
    Some users have reported that Agoda charges additional service fees that may not be clearly specified during the initial booking process.
  • Customer Service Issues
    Although they offer 24/7 support, some users have experienced difficulties in resolving issues or delays with Agoda's customer service.
  • Cancellation Policies
    Cancellation policies can vary significantly between properties, and some users have found it challenging to obtain refunds or navigate the cancellation process.
  • Overbooking
    There have been instances where users arrived at their accommodation to find that their booking had been overbooked or not registered properly.
  • Limited Payment Options
    In some regions, Agoda has a limited range of accepted payment methods, which can be inconvenient for travelers who prefer alternative payment options.
  • Currency Conversion Fees
    International travelers may encounter additional currency conversion fees, which can increase the overall cost of their booking.
  • Price Discrepancies
    There have been reports of price discrepancies between the initial quoted price and the final booking cost, usually due to taxes and service charges being added later in the process.

Traveloka features and specs

  • Comprehensive Travel Services
    Traveloka offers a wide range of travel services including flight bookings, hotel reservations, car rentals, and activity booking, allowing users to plan every aspect of their trip in one place.
  • Competitive Pricing
    Traveloka often provides competitive pricing, discounts, and promotions for flights and hotels, making it a cost-effective option for travelers seeking budget-friendly deals.
  • User-Friendly Interface
    The website and mobile app have a clean and intuitive design, making it easy for users to navigate and search for travel options efficiently.
  • Local Focus in Southeast Asia
    Traveloka has a strong presence and offers localized services in Southeast Asian countries, providing tailored travel options and deals for that region.
  • 24/7 Customer Support
    Traveloka provides around-the-clock customer support, which can be highly beneficial in resolving issues during travel bookings or emergencies.

Possible disadvantages of Traveloka

  • Limited International Options
    While Traveloka has a strong focus in Southeast Asia, it may have fewer options for international travel outside this region compared to other global travel platforms.
  • Potential for Hidden Fees
    Some users have reported encountering unexpected fees during the booking process, which can lead to higher than expected costs.
  • Navigation of Mobile App
    Some users have experienced difficulties navigating the mobile app, which can impede the booking process and user experience.
  • Variable Customer Service Quality
    Although customer support is available 24/7, the quality and effectiveness of the assistance provided can vary, sometimes leading to unresolved issues or delays.
  • Occasional Technical Glitches
    Users have occasionally reported technical glitches on the platform, such as slow response times or system errors, potentially disrupting the booking process.

Agoda videos

अगोडा सकाम - This is How I Got My Money Back From Agoda

More videos:

  • Review - AGODA Hotel Customer Service: Watch Out!
  • Review - Agoda.com vs Booking.com Review | Best Travel Mobile App

Traveloka videos

MAU LIBURAN ? UDAH TAU BELOM? | REVIEW Traveloka Experience

More videos:

  • Review - SCAM: TRAVELOKA AND DORMITELS PH + NATULOG AKO SA DAAN NG BACOLOD
  • Review - Hot to book flight ticket from TRAVELOKA?
  • Demo - Traveloka Flight App Demo

Category Popularity

0-100% (relative to Agoda and Traveloka)
Travel
73 73%
27% 27
Vacation Rental
74 74%
26% 26
Online Bookings
100 100%
0% 0
Travel & Location
64 64%
36% 36

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Agoda and Traveloka

Agoda Reviews

The 17 Best Websites for Booking Hotels at the Cheapest Prices [2024]
Agoda is another OTA that now offers its own rewards program. You’ll earn AgodaCash on every eligible booking. Then, you can redeem your AgodaCash for all or part of any hotel booking.
Top 30 Booking.com Competitors (Updated in 2023)
Agoda is an online travel agency that offers discounted hotel bookings across various destinations. With a focus on Asia, Agoda provides a user-friendly platform and competitive prices, making it a popular choice for travelers looking for affordable and convenient hotel options.
Best and Worst Hotel Booking Sites for 2024
Only Tripadvisor came close to Agoda’s results in Asia, and that's only because it quoted Agoda's own rates. Oddly, not all aggregators could do that, even if they did check Agoda. The flip side: Agoda fails pretty hard in Europe, where it came up with the worst prices across the board in Paris. Agoda found about 20% of the options in central Rome that other top sites did....
Top 20 Airbnb competitors and alternative booking sites
At 16%, Agoda’s commission fee is higher than Airbnb’s. In addition to accommodations, Agoda also offers airport transfer services and a loyalty program known as “PointsMAX,“ where travelers can earn points for each booking they make.
10 Airbnb alternatives travelers started using in 2023!
So overall, it really depends on the destination you're heading to and your needs and preferences. If you're looking for luxury stays that accommodate larger crowds, give Vrbo and Vacasa a try! If you're looking for a reputable provider as an Airbnb alternative, booking.com, Agoda, or Tripadvisor Rentals might be for you. If you like to seek out unique accommodation options,...

Traveloka Reviews

Top 20 Airbnb competitors and alternative booking sites
Unlike Airbnb, Traveloka has fewer listings and a smaller audience of about 50 million people. Despite this, however, they also offer car rentals and airport transfer services.
The 9 Best Travel Itinerary Apps for Booking Activites, Tours, and More
Indonesian company Traveloka was once known for providing airline ticketing and hotel booking services. Today, it's become more than that, offering products and services such as attractions, activities, car rental, and even vouchers. You don't even have to travel far to enjoy the Traveloka's perks since it just launched in the country, making everything a lot easier for us...

Social recommendations and mentions

Based on our record, Agoda seems to be more popular. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Agoda mentions (35)

  • Ensuring Web Accessibility with Cypress: A Comprehensive Guide
    Feature: Web Accessibility Tests Feature: Web Accessibility Tests Scenario Outline: Verify all WCAG Violations Given I am on the "" page And Verify all Accessibility Violations Scenario Outline: Verify P1,P2 WCAG Violations Given I am on the "" page And Verify only P1, P2 issues Examples: | url | | https://google.com | | https://amazon.in | | https://agoda.com | |... - Source: dev.to / 5 months ago
  • Traveling to India
    Search nearby hotel in booking.com or agoda.com and call or text the hotel's number via whatsapp. It will be cheaper(by around 10%) than doing online booking. Source: over 1 year ago
  • Recommendations for hotel in Bangkok
    Agoda.com read some prior posts that have asked the same question. Source: over 1 year ago
  • Best Site To Book Hotel Reservations
    Trivago.com is an search engine that can look into several hotels reservation websites such bookings.com, hotels.com, agoda.com, etc... I use it for first option ... Source: over 1 year ago
  • First time traveler and going to Indonesia: Need advice
    Third, I will leave this to booking.com, agoda.com, or any online travel agency. But the food price and grab rides are pretty similar in the Philippines. Source: over 1 year ago
View more

Traveloka mentions (0)

We have not tracked any mentions of Traveloka yet. Tracking of Traveloka recommendations started around Mar 2021.

What are some alternatives?

When comparing Agoda and Traveloka, you can also consider the following products

Booking.com - Find your next stay. Search deals on hotels, homes, and much more...

MakeMyTrip - MakeMyTrip is a leading Online Travel Application that provides multiple services such as flights tickets, domestic and international holiday packages, reservations, bus and train tickets etc.

Airbnb - Book unique places to stay and things to do.

Hotels.com - Hotels.com is an online accommodation service that provides an interactive hotel booking experience.

Goibibo - Goibibo is a Largest Online Hotels Booking Application by ibiboGroup.

Expedia - Save up to 60% with Expedia Mobile Exclusive hotel deals!