Best Customer Communication Products in 2025

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk is a beautiful, lightweight help-desk solution.

Live Customer Support Chat for SaaS Companies

Try for free paid Free Trial $29.0 / Monthly (per user)

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

The WordPress Telegram Bot Plugin by CreativeMinds links WordPress to Telegram, enabling automated updates, notifications, and content sharing. Enhance real-time interaction and engagement with your audience through seamless Telegram integration.

paid $69.0 / Annually (Pro)

Multi-channel customer support software

freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

A messaging app that helps you grow your business.

Streamline Customer Communication with Single Unified Platform

Free Trial $14.99 / Monthly (2 Agent Seats, 15,000 Message Monthly, Unlimited Contacts)

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Deliver high-quality, affordable customer service at scale with Sagepilot’s handcrafted AI support agents. Provide smart, tailored assistance to your customers 24/7, across every interaction point.

freemium $50.0 / Monthly (Starter, 2 AI Agents, 5000 messages, 500 webpage knowledge)

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

freemium $15.0 / Monthly (Growth)

No-code chatbot builder for WhatsApp Business

Add the WhatsApp Live Chat to your website

Switch is a cloud-based phone system built for Google Apps users.