Astuto is an open source customer feedback tool. It helps you collect, manage and prioritize feedback from your customers, so you can build a better product. You can also keep customers in the loop by sending email notifications on updates and showing a roadmap.
A startup from Vignola, Italy that is founded by Riccardo Graziosi.
Boards
Define as many boards as you want to organize your different feedback types.
Statuses
Define custom statuses for your feedback.
Roadmap
Keep your customers in the loop by showing what you are working on.
Login / OAuth
Works with every OAuth 2 provider (Google, Facebook, etc.). Moreover, you can decide whether to allow email registration and from which email domains (gmail, outlook, etc.).
Anonymous feedback
Let unregirested users submit feedback (anti-spam measures are in place to prevent spam!).
Email notifications
Let your customers know when a feedback gets an update or changes status
Moderation queue
Decide whether to approve new feedback automatically or require approval from administrators/moderators.
Private feedback space
Decide whether the feedback space should be publicly available or only to registered users.
Custom domains
Set up your own custom domain (e.g. feedback.yourcompany.com).
Appearance
Customize the appearance of the feedback space using custom CSS to match your brand style.
Open Source
Astuto is open source, allowing anyone to inspect, modify, and enhance the code to fit their specific needs.
Cost
Being free to use, Astuto is a cost-effective solution for users and organizations looking to deploy a feedback tool without incurring additional expenses.
Self-Hostable
Users have the ability to self-host Astuto, providing control over their data and setup configurations.
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I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: over 1 year ago
Astuto claims to be similar to Canny: https://github.com/riggraz/astuto Chatwoot is nice and has basically the whole customer conversation journey included: https://github.com/chatwoot/chatwoot Zammad goes into the direction of helpdesk conversations: https://zammad.org/screenshots Helpy is similar: https://helpy.io/?source=ghh Fider is rather about feature voting: https://github.com/getfider/fider#fider. Source: almost 3 years ago
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This is an informative page about Astuto. You can review and discuss the product here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.